Reviews & Clients

Online Reviews:

5-Star Thumbtack Review,  September 21, 2017

Rachael G.

“Tom was phenomenal.  He is a clear communicator so it is easy to schedule with him. He arrived on time and did thoughtful, detail-oriented work on both repairs and tuning. The piano sounds better than I imagined it ever could!”

5 Star Thumbtack Review,  August 23, 2017 

Lauren P.

“Tom was great! It was evident he has a real passion for what he does and put in the time and effort to make sure the piano sounds as good as new! Our piano was extremely out of tune and I’m shocked at how incredible it sounds when he was done working on it! Any questions I had he was able to answer with no hesitation and he even taught me a few things about my piano I had no idea about! Will definitely be using him again for future tunings! Highly recommend & great price!”

5 Star Thumbtack Review,  August 8, 2017 

Elizabeth P.

“Tom took the time to really work on my piano that had not been tuned in years. He was patient, thorough, and explained all he did. I can highly recommend Tom, and will to all who need a real pro. He brought my piano back to life!”

5 Star Thumbtack Review,  July 29, 2017 

Frank H.

“Tom arrived at my home to tune my 22-year-old Yamaha piano that hadn’t been tuned in at least 15 years. He was punctual, which I like, and dedicated to doing a first-class job. He put in three hours tuning my piano and ensuring that everything was right. I couldn’t be more pleased with the result. I will use him again for my next tune-up (which will certainly me sooner than 15 years) and I highly recommend him to anyone needing a piano tuned. Very personable guy.”

Recommendation for piano tuner,  July 14, 2017 

Dorothy T.

“Tom Dans just tuned our piano. He was careful, patient, and kind, and did an excellent job. He also answered all our questions and taught us a lot about our piano and how to care for it. We absolutely plan to ask him to come back next time we need the piano tuned.”

Yahoo! Local review posted on 03/15/12:
“Debra Mason has tuned my piano throughout a 22 year period and I would never trust my beloved instrument with anyone else. She has an incredible ear and my piano sounds so bright and precise. Her sunny personality makes her a pleasure to do business with. She is in high demand, BUT SO WELL WORTH THE WAIT! Debra carries on a legacy of fine tuning as her father, the late Vernon Urtel, passed his fine ear and talent to her.”
A Google User reviewed 3 years ago:
Overall Excellent
“I am thoroughly satisfied with Piano Island Tuning. For a very reasonable fee, Tom Dans not only brought my piano back to life, but also patiently explained how it works and advised me about its history. I have found my piano tuner!”
 A Yahoo! Local user Posted on 08/01/09:
“Tom is a great professional and very easy to work with. We recently purchased an upright Sterling for our house. He was very helpful at every step and gave us complimentary wax and a brand new sand clock! He provided us with some information regarding the piano we’ve purchased which I thought was very helpful. He came three times to make sure that the piano was tuned perfectly and didn’t charge us. He is very honest and reliable. If you need a piano, I would certainly recommend him. Thank you Tom!”
A Yelp user reviewed 4/2/2010:
“Tom from Piano Island Tuning came over to tune my piano, and he is wonderful.  First, the price is great.  Second, Tom was courteous from the moment I contacted him until the moment he left the house.  Third, he’s honest — my piano is old and needed a repair, and rather than tune the piano poorly and charge me for the time, he refused payment for this tuning and referred me to an associate of his who does repairs.  This was a smart move, since now I will call him for every tuning for as long as I’m in New Haven.”
A Google User reviewed 10/20/12:
“Quality Excellent  Appeal Excellent  Service Excellent
We recently purchased a 1915 H.C. Schomacker baby grand piano on Craigslist that needed a great deal of work. Island sent Harold Peters. The appointment was scheduled very quickly (good news, because we were dying to play it and it was completely nonfunctional), and Mr. Peters was AMAZING!!!!!! He spent the entire day here repairing and tuning the piano. He’s tremendously skilled and knowledgeable, and as a bonus, he is a complete joy to be around! He even played and sang for me before leaving – quite skilled/talented there, as well! HIGHLY recommend!”
E-mail,  June 21, 2012, titled “Excellent Tuning”:
“I am so glad I found Harold Peters, who tunes the old-fashioned way with a great ear and skill. He advised against redoing the piano ‘s hammers and action, and I appreciate his professional opinion.”

Client List:

Our thanks to all of our individual and institutional piano tuning clients, including:
Neighborhood Music School
Faust Harrison Pianos – Recommended Tuner /Tech
The Hamden Symphony Orchestra
The Yale School of Drama, New Haven
Southern Connecticut State University, New Haven
Lyric Hall Antiques & Conservation, Westville
Amity Music, New Haven
Acme Music, Cheshire
Atria Larson Place Assisted Living, Hamden
Sam Ash Music, New Haven
JC Music, Meriden
The GPSCY Bar (Graduate & Professional Student Center at Yale), New Haven
St. Bernadette Church, New Haven
The Jewish Historical Society of Greater New Haven
Harbour Light Baptist Church, Orange
Hamden Middle School, Hamden
Grace and St. Peters Church, Hamden
Dance Unlimited Academy, Hamden
Orange Players Association, Orange
Hamden Academy of Dance & Music, Hamden
Family Music, Hamden
Whitney Center Assisted Living, Hamden
Arden Courts Assisted Living, Hamden
Bethwood Suzuki Music School, Seymour
Fair Haven Junior High School
New Haven Chamber Orchestra

The New Haven Country Club