Piano Island – Professional Piano Tuning and Repair


playing_pianoWe are very happy to announce that Greg Cole, a member of the PTG Piano Technicians Guild, Connecticut Chapter, has joined the Piano Island team of professional piano technicians!

Greg apprenticed with Dr. Wayne Rusk, III, Professor of Piano, Theory and Organ, Mansfield University, PA, Music Department – Piano Tuning Program.

Greg has tuned and repaired pianos his entire life. He brings to us a career of tuning, restoring, and maintaining pipe organs from Boston to DC under the direction of Steve Emery. Greg has cared for the great pipe organs of these institutions:

Princeton University Chapel, Princeton, NJ
Westminster Choir College, Princeton, NJ
Curtis Institute of Music, Philadelphia, PA
St. Ignatius of Antioch Episcopal Church, New York City, NY
Muhlenberg College, Allentown, PA
St. Paul’s Episcopal Church, Chestnut Hill, Philadelphia, PA
Church of the Redeemer, Bryn Mawr, PA
Christ Church – Old Town, Philadelphia, PA
and Calvary Episcopal Church, Summit NJ, among others.

Greg’s quote: “Are you looking for the exceptional to draw out the best your piano could be?”

 

Please call Tom Dans at (203) 230-2626 or email tomdans6@gmail.com with any questions or to set up a piano tuning appointment.

Piano tuning is $160, check or cash.

 

Please inquire about extra charges for player pianos, antique square grands, or long-distance travel.

We have been consumer advocates since 2008, and we’re always happy to help with any piano questions or piano tuning requests that you have.

 

Our piano technicians are experts in tuning antique instruments and pianos that haven’t been tuned in a long time, old or new.

We service all locations in New Haven, Fairfield, Hartford, Litchfield, Middlesex, New London, Tolland, and Windham Counties in Connecticut. We service many New York State locations, including Westchester County and New York City.

Online Reviews

Debra Mason

5-Star Google Online Reviews:

Frank C.

“Debra Mason is very personable and thoroughly professional. Her wealth of experience and excellent training are evident in her specialty –piano tuning as well as in the general care and overall maintenance of the instrument. I consider her fees to be extremely modest for the reliable and meticulous service she offers, exceeding all expectations!”

Lori F.

“Deb did a wonderful job on my “new” used piano that hadn’t been tuned for years, a tough job. She’s friendly, thorough, and highly competent.”

Dawn R.

“When I taught piano at a music school in Woodbridge several years ago, Deb was the only tuner we employed. She’s a fantastic tuner and a really nice person as well. Very mellow & laid back; a pleasure to work with and always flexible with scheduling. :D”

Yahoo! Local review:

“Debra Mason has tuned my piano throughout a 22 year period and I would never trust my beloved instrument with anyone else. She has an incredible ear and my piano sounds so bright and precise. Her sunny personality makes her a pleasure to do business with. She is in high demand, BUT SO WELL WORTH THE WAIT! Debra carries on a legacy of fine tuning as her father, the late Vernon Urtel, passed his fine ear and talent to her.”

 

Tom Dans

5-Star Online Review:

Alane A., Bozrah, CT:
“Tom was very professional and personable. He even had recommendations for a piano teacher near me. I would definitely hire him again.

This customer rated you highly for punctuality, professionalism, responsiveness, and work quality.”

5-Star Online Review:

Rachael G., Old Saybrook, CT

“Tom was phenomenal. He is a clear communicator so it is easy to schedule with him.  He arrived on time and did thoughtful, detail-oriented work on both repairs and tuning.  The piano sounds better than I imagined it ever could!

This customer rated you highly for work quality, professionalism, responsiveness, value, and punctuality.”

5-Star Google Online Review:

Udi P., New Haven, CT

“Tom Dans is an excellent, highly professional and qualified piano tuner. Tom did a wonderful job tuning our baby grand piano: After assessing its condition, taking into consideration the specific characteristics of the manufacturer and model (Sterling pianos), he did a very thorough job, spending a couple of hours bringing it up to great condition. Tom also referred us to an excellent repair technician and explained to us exactly what were the issues which had to be taken care of. The repair included also some work on the pins holding the strings, which unfortunately messed up the tuning which Tom did only a week earlier. The incredible thing was that I called Tom, explained the situation, and he came to us again right away and re-tuned the whole piano, free of charge! If you are looking for a piano tuner in Connecticut, I highly recommend working with Tom Dans.”

New Haven, CT Yelp User Online Review:

Meagan F., New Haven, CT

“Tom from Piano Island Tuning came over to tune my piano, and he is wonderful.  First, the price is great.  Second, Tom was courteous from the moment I contacted him until the moment he left the house.  Third, he’s honest — my piano is old and needed a repair, and rather than tune the piano poorly and charge me for the time, he refused payment for this tuning and referred me to an associate of his who does repairs.  This was a smart move, since now I will call him for every tuning for as long as I’m in New Haven.”  Yelp Review

5-Star Google Online Review:

Erica C., North Haven, CT:

“Tom was simply amazing! We bought a used Wurlitzer piano that hadn’t been played in over eight years. After three hours, Tom brought the piano back to life. It sounds brand new!!! We are so happy! Tom was incredibly knowledgeable and professional. I’d recommend him to everyone!! Thank you, Tom!!!”

5-Star Yelp Online Review:

D., New Haven, CT:

“The best. Tom is not only an excellent tuner – highly skilled, precise, thorough, and efficient – but also deeply knowledgeable about piano mechanics, construction, and history. I greatly enjoyed our conversation as he set to work. He completed his standard twice-over tuning in good time. Our piano sounds better than ever.”

5-Star Google Online Review:

Chetstone N., New Haven, CT:

“We are so lucky to have found Piano Island Tuning! Tom has helped bring an old piano that came with our house back to life and we are supremely grateful. He is knowledgeable and meticulous, and we look forward to seeing him regularly to keep our piano sounding sprightly.”

5-Star Google Online Review:

Timothy F., New Haven, CT:

“I am so happy to have found Tom of Piano Island Tuning. He did a thorough and beautiful job of tuning our piano. I appreciate the care and dedication he brought to his work. Look no farther, Tom is who you should hire.”

Online Review on Nextdoor.com:

Ed D., Spring Glen, CT

“Tom does a really superb job.  I am somewhat hard to please on intonation, and I don’t think I have ever heard my piano sounding this great – and I’ve been having it tuned for 35 years.  He is a perfectionist and as others have pointed out, if he sees some small thing that needs repair he tends (if possible) just to take care of it.  Cannot recommend him more highly for quality of his work. And he stands by his work. What a concept.”

5-Star Online Review:

American Ballroom Dance Center, Springfield, MA

“This gentleman is the Consummate Professional.  He was right on time for our appointment and worked steadily until we were both pleased with the result of his piano tuning skills.  I would recommend this man to anyone needing their piano tuned.  Very pleased, Richard J. LaBrie

This customer rated you highly for work quality, professionalism, punctuality, value, and responsiveness.”

5-Star Online Review:  

Lauren P., Shelton, CT

“Tom was great! It was evident he has a real passion for what he does and put in the time and effort to make sure the piano sounds as good as new! Our piano was extremely out of tune and I’m shocked at how incredible it sounds when he was done working on it! Any questions I had he was able to answer with no hesitation and he even taught me a few things about my piano I had no idea about! Will definitely be using him again for future tunings! Highly recommend & great price!”

5-Star Online Review:  

Elizabeth P., Westport, CT

“Tom took the time to really work on my piano that had not been tuned in years. He was patient, thorough, and explained all he did. I can highly recommend Tom, and will to all who need a real pro. He brought my piano back to life!

This customer rated you highly for work quality, professionalism, responsiveness, value, and punctuality.”

5-Star Online Review:  

Frank H., Hamden, CT

“Tom arrived at my home to tune my 22-year-old Yamaha piano that hadn’t been tuned in at least 15 years. He was punctual, which I like, and dedicated to doing a first-class job. He put in three hours tuning my piano and ensuring that everything was right. I couldn’t be more pleased with the result. I will use him again for my next tune-up (which will certainly be sooner than 15 years) and I highly recommend him to anyone needing a piano tuned. Very personable guy.

This customer rated you highly for work quality, professionalism, responsiveness, punctuality, and value.”

New Haven, CT Google User Online Review:

“Overall Excellent

I am thoroughly satisfied with Piano Island Tuning. For a very reasonable fee, Tom Dans not only brought my piano back to life, but also patiently explained how it works and advised me about its history. I have found my piano tuner!”

4-Star Online Review:

Kathy B., Clinton, CT

“Tom arrived on time and immediately began his evaluation of our piano. Being a very old instrument, he was very respectful of our family heirloom. The piano had been moved across the country, and had not been tuned for many years. Tom took his time to adjust each string, making our piano a pleasure to play and hear. Tom also repaired the ivory on two of the keys at no extra charge to us. He spent considerable time on one string in the lower registers, to ensure it would hold the correct pitch. We plan to use Tom and Piano Island Tuning for our future piano tuning needs.

This customer rated you highly for professionalism, responsiveness, and value.”

5-Star Online Review:

Austin and Barbara K., Chicopee, MA

“We enjoyed meeting you, and we thank you for restoring our 65-year-old Steinert piano to its former glory. Once again it is a joy to play.

This customer rated you highly for work quality, professionalism, value, responsiveness, and punctuality.”

5-Star Online Review:

Elizabeth H., Portland, CT

“Great experience. We had just gotten an older piano and it needed love to get tuned. (Over 3 hours of love!) I was impressed at how thorough and professional the experience was! We will definitely be using Piano Island Tuning again. In fact I have already recommended them to 2 friends!

This customer rated you highly for responsiveness, punctuality, work quality, value, and professionalism.”

5-Star Online Review:

Sherry H., Old Saybrook, CT

“Mr. Dans was wonderful; he even researched my piano and gave me a lot of history about the instrument. My piano hasn’t sounded this good in years.

This customer rated you highly for responsiveness, professionalism, work quality, punctuality, and value.”

5-Star Online Review:

Gabrielle R., Waterbury, CT

“Punctual, professional. Took a lot of time making sure it was right. Excellent customer service for a very reasonable cost.

This customer rated you highly for work quality, value, and professionalism.”

5-Star Online Review:

Mindy S., Redding, CT

“Excellent service.”

Recommendation Email:  

Dorothy T., Guilford, CT

“Tom Dans just tuned our piano. He was careful, patient, and kind, and did an excellent job. He also answered all our questions and taught us a lot about our piano and how to care for it. We absolutely plan to ask him to come back next time we need the piano tuned.”

New Haven, CT Yahoo! Local user Online Review:

“Tom is a great professional and very easy to work with. We recently purchased an upright Sterling for our house. He was very helpful at every step and gave us complimentary wax and a brand new sand clock! He provided us with some information regarding the piano we’ve purchased which I thought was very helpful. He came back to make sure that the piano was tuned perfectly and didn’t charge us. He is very honest and reliable. If you need a piano, I would certainly recommend him. Thank you Tom!”

5-Star Online Review:

Sheila B., West Cornwall, CT

“5 Stars, Piano Tuning

This customer rated you highly for professionalism, and responsiveness.”

5-Star Online Review:

Fatmir O., Rocky Hill, CT

“5 Stars, Piano Tuning”

5-Star Online Review:

Mark F., Waterbury, CT

“I would recommend this piano tuner to everybody.

This customer rated you highly for work quality, responsiveness, professionalism, value, and punctuality.”

Tom has a true passion for what he does, and he puts in the time and effort to make sure every piano sounds as good as new. He is a consummate professional, an effective communicator, and a true craftsman committed to using state-of-the-art electronics and piano factory tuning methods to bring forth the unique qualities inherent in every piano for the best possible sound quality and playing experience. His role as a consumer advocate is called upon with every piano inspection he performs. 

Tom performs a multi-step electronic analysis of every piano before tuning begins, including determining the current pitches at 12 points. The specific numbers obtained from analysis of exact string inharmonicity across the keyboard, F3, A4, and C6, are used to calculate a perfected tuning, unique to each piano. This advanced tuning technique ensures that the tonal voice of every piano will have better focus, and sustained chords will have a noticeable unity. Every piano is tuned twice because two sweeps achieves the most stable tuning possible.

Due to the Covid pandemic, most pianos have not been tuned in over a year and therefore have dropped in pitch. Therefore, I am including a pitch raise with every tuning at no extra cost. Please allow 3 hours for a pitch raise and complete fine tuning.

 

Our Technicians:

Our piano technicians are the finest in the field, and guarantee that every portion of Connecticut has access to the most professional piano services available: Greg Cole, Debra Mason, Ed Pichulo, Amy Tiernan, Gina Bonfietti,  Jon Lasse, Herb Lindahl, Eric Johnson, Ken Farrington,  Bill Trotman, and Tom Dans.

 

Piano Island is a registered business in the state of Connecticut, tax ID # 45726999-001.

CT Piano Tuning     康涅狄格州 钢琴调音     コネチカットのピアノチューニング     코네티컷 피아노 튜닝

We service the following towns and cities: Ansonia, Beacon Falls, Berlin, Bethany, Branford, Bridgeport, Cheshire, Cromwell, Derby, Durham, East Haven, Foxon, Guilford, Haddam, Hamden, Killingworth, Madison, Meriden, Middlefield, Middletown, Milford, Naugatuck, New Haven, North Branford, North Haven, Northford, Orange, Oxford, Portland, Prospect, Seymour, Shelton, Southington, Stratford, Wallingford, Waterbury, West Haven, Wolcott, Woodbridge, and Woodmont. Avon, Andover, Ashford, Barkhamsted, Belle Haven, Bethel, Bethlehem, Black Rock, Bloomfield, Bolton, Bozrah, Bridgewater, Bristol, Brookfield, Brooklyn, Burlington. Canaan, Canterbury, Canton, Chaplin, Chester, Clinton, Colchester, Colebrook, Columbia, Cornwall, Cos Cob, Coventry, Danbury, Darien, Deep River, East Granby, East Haddam, East Hampton, East Hartford, East Lyme, East Windsor, Eastford, Easton, Ellington, Enfield, Essex, Fairfield, Farmington, Franklin, Glastonbury, Glenbrook, Goshen, Granby, Greenfield Hill, Greens Farms, Greenwich, Griswold, Groton, Hampton, Hartford, Hartland, Harwinton, Hebron, Ivoryton, Kensington, Kent, Killingly, Lebanon, Ledyard, Lisbon, Litchfield, Long Neck Point, Lyme, Manchester, Mansfield, Marlborough, Middlebury, Monroe, Montville, Morris, Mystic, New Britain, New Canaan, New Fairfield, New Hartford, New London, New Milford, Newington, Newtown, Norfolk, Noroton, North Canaan, North Stonington, North Windham, Norwalk, Norwich. Old Greenwich, Old Lyme, Old Saybrook, Plainfield, Plainville, Plymouth, Pomfret, Port Chester, Preston, Putnam. Redding, Ridgefield, Riverside, Riverton, Rocky Hill, Rowayton, Roxbury, Salem, Salisbury, Sandy Hook, Saugatuck Shores, Scotland, Sharon, Sherman, Shippan Point, Simsbury, Somers, South Windsor, South Windham, Southbury, Southport, Sprague, Stafford, Stamford, Sterling, Stonington, Suffield, Taconic, Tariffville, Thomaston, Thompson, Tokeneke, Tolland, Torrington, Trumbull, Union, Vernon, Voluntown, Warren, Washington, Waterford, Watertown, West Hartford, West Simsbury, Westbrook, Weston, Westport, Wethersfield, Willington, Wilson Point, Wilton, Winchester, Windham, Windsor, Windsor Locks, Woodbury, and Woodstock, CT. We travel to many parts of Massachusetts and New York, including New York City. Please inquire about travel charges.

Hours of happiness… playing a tuned piano. It’s never too late to start having fun!

 

What are these things?

Mini-Sander Sanding Sticks!  Check them out on this page:  Mini-Sander Sanding Sticks

 

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From our ‘Wall Art, Gifts & Masks’ page: